Who we are
Our website address is: https://translateai.eu.
TranslateAI is a SaaS platform that provides AI-powered translation and text generation services for e-commerce and business use.
Personal data we collect
We collect only the personal data that is necessary to provide our services.
When you create an account or log in using our magic-link authentication, we process your email address solely for authentication and account access purposes.
We do not collect passwords, as authentication is performed via secure, time-limited login links sent to your email address.
Payments
Payments on TranslateAI are processed by our payment provider, Stripe. When you make a payment, Stripe processes your payment information (such as name, email address, payment method details, and transaction metadata).
We do not store or process your full payment card details on our servers. Stripe acts as an independent data controller or processor in accordance with its own privacy policy.
You can review Stripe’s privacy policy here: https://stripe.com/privacy.
Analytics
We use a privacy-friendly analytics tool (Umami) to understand how our website is used and to improve our services.
This analytics system does not use cookies and does not collect personal data such as names, email addresses, IP addresses, or persistent identifiers. All analytics data is anonymized and processed solely for statistical purposes.
Analytics data is processed and stored on servers located within the European Union and is not shared with third parties.
Cookies
TranslateAI does not use cookies for analytics, marketing, or tracking purposes.
Technical cookies may be used only when you are logged in to ensure the proper functioning of your user session and account access. These cookies are strictly necessary and are not used for tracking or profiling.
Embedded content from other websites
Pages on this website may include embedded content (for example, videos or documents). Embedded content from other websites behaves in the same way as if you visited the other website directly.
These third-party websites may collect data about you, use cookies, or monitor your interaction with their embedded content according to their own privacy policies.
Who we share your data with
We do not sell or rent your personal data.
Your data may be shared only with trusted service providers where necessary to operate our service, such as payment processing via Stripe or email delivery providers for login links.
How long we retain your data
We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your account and associated personal data at any time, subject to legal and accounting retention requirements.
What rights you have over your data
Under the General Data Protection Regulation (GDPR), you have the right to access, correct, or request deletion of your personal data, as well as the right to restrict or object to certain processing activities.
You may also request a copy of the personal data we hold about you. Requests can be made by contacting us using the details provided on this website.
Where your data is processed
Our services are hosted on servers located within the European Union. We do not intentionally transfer personal data outside the EU unless required by a service provider that complies with applicable data protection laws.